Grievance Redressal

Help us take the necessary corrective action and serve you better.

Level 1

Submitting your complaint for the first time?

You can reach out to us through any of the following channels for a quick resolution.

Level 2

Not satisfied with the response?

You may take up the matter further with the Branch Manager, at our Head Office.

Branch Manager
Name: Neha Sudesh Wedhikar
Ph No: 022-23086805/23093179
Address: 395, N M Joshi Marg, Chinchpokli, Mumbai 400011
(Monday - Saturday: 10am to 5pm, excluding holidays)
Level 3

Still not satisfied with the resolution?

In case you are not satisfied with the resolution provided by the Bank, you may approach the Office of the Banking Ombudsman.

OR
OR
Call
Toll Free Number
14448
(9:30 am to 5:15 pm)
Complaints can be sent in physical mode to:
Centralised Receipt and Processing Centre(CRPC)
Reserve Bank of India,
4th Floor, Sector 17,
Chandigarh - 160017